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Terms of Service

Last updated: March 24, 2026

1. Acceptance of Terms

By accessing or using PaperChat.ai (“the Service”), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service. The Service is operated by PaperChat (“we”, “us”, “our”).

2. Description of Service

PaperChat.ai provides document transformation and AI-powered document chat services. Users can upload PDF documents to be reformatted using professional templates and engage in AI conversations about document content with citation support.

3. User Accounts

You may use limited features without an account. To access full features, you must create an account with a valid email address and password. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must notify us immediately of any unauthorized use.

4. Acceptable Use

You agree not to: (a) upload content that is illegal, harmful, or infringes on intellectual property rights; (b) attempt to gain unauthorized access to the Service; (c) use the Service to distribute malware; (d) circumvent usage limits or access controls; (e) resell or redistribute the Service without permission.

5. Content and Intellectual Property

You retain ownership of all documents you upload. By uploading content, you grant us a limited license to process it for the purpose of providing the Service. We do not claim ownership of your content. Transformed documents are derived works — you own the output. Our templates, designs, and software are our intellectual property.

6. Pricing and Payments

Free accounts have usage limits as described on our pricing page. Premium subscriptions are billed monthly at the rate displayed at the time of purchase. We use Stripe for payment processing. You can cancel your subscription at any time; access continues through the end of the billing period. We reserve the right to change pricing with 30 days notice.

7. Data Processing

Documents uploaded for transformation are processed by AI models. Content uploaded for chat is chunked, embedded, and stored for retrieval during conversations. We process your data solely to provide the Service. See our Privacy Policy for details on data handling.

8. Disclaimers

The Service is provided “as is” without warranties of any kind. AI-generated content and chat responses may contain inaccuracies. We do not guarantee the accuracy, completeness, or reliability of AI outputs. You are responsible for reviewing and verifying all generated content before use.

9. Limitation of Liability

To the maximum extent permitted by law, PaperChat shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Termination

We may suspend or terminate your account if you violate these terms. You may delete your account at any time through the settings page. Upon termination, your data will be deleted within 30 days unless legally required to retain it.

11. Changes to Terms

We may update these terms from time to time. We will notify registered users via email of material changes. Continued use of the Service after changes constitutes acceptance of the new terms.

12. Contact

For questions about these terms, contact us at [email protected].